Customer Service

We are happy to hear from you about any of your questions or concerns. Please feel free to reach us through the following means. How to Contact Timeless Jewelry Concepts Customer Service Department 1. By email at customerservice@arsisconcepts.com(1-2 business day response) 2. By phone at 305-342-1578(available during business hours) 3. Send an e-mail to our Jewelry specialists at customerservice@arsisconcepts.com. 4. For general information about the company, send email to info@arsisconcepts.com Service Hours: Monday through Saturday 9:00 AM to 18:00 (EST). We are closed on Sunday and National Holidays.

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